Constructive Conversations With FOUR

A model for approaching difficult coaching situations with confidence.

Framing – Elevating the conversation from a focus on personal failure to personal improvement

  • Sharing the Big Picture context for the conversation
  • Sharing the Purpose for the conversation
  • Sharing the Desired Outcomes for the conversation

 “Bob, your meeting today really took a right angle turn and missed the outcome it was intending to achieve.  Could we schedule a time to meet and discuss possible alternatives for assuring success the next meeting?  When is a good time for you during the next few days?”

Openness – Being open to considering new ideas and options

  • Staying open to learning and change as options are discussed
  • Holding judgment at bay
  • Resisting being the expert and know-it-all

 “Time for preparation is an issue and one we will have to deal with as we move forward.  What ideas do you have about carving out time for meeting planning and preparation?”

Understanding – Reflecting understanding of what others hold important

  • Listening for others ideas and option, then reflecting them in your words
  • Holding personal filters, limiters and choices at bay
  • Adjusting your strongly held beliefs and preferences to encompass or shift them in the moment

“Keeping the purpose and agenda posted is a good idea and one I hadn’t considered.  I’m going to try that as well, to see if it helps better focus the meeting on the purpose and outcomes to be achieved.”

Reciprocity – Meeting each others needs over time

  • Keeping the give and take of a long term relationship in mind
  • Helping others and helping yourself over time
  • Looking for and making opportunities to support and help

 “Meetings are typically a time waster unless we find better ways to make them productive.  I think some of our ideas are good ones for sharing with everyone and refining as norms for meetings in the future.”

 Need a hand?  Give a call  330-329-3137

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Safety Coaching

In my role as Plant Engineer at a large food-producing factory, my partnership with Chad has been invaluable.  I am responsible for all environmental, health, and safety metrics at our location, and our results were taking a nosedive in 2009.  We engaged Chad to help us understand how our safety culture was pulling down our safety results, despite the fact that we had highly-regarded safety systems and standards.  Chad’s objective approach, coupled with his energy and expertise in affecting large-scale cultural transformation, accelerated recovery of our results, and more importantly, set the stage for continued excellence.  He guided us to the understanding that leadership owns the culture, and we must accept that, process it, model the new behaviors, and only then begin to lead the rest of the organization toward the new culture.  Speaking from experience, I would recommend Chad and his team for any organization looking to consistently improve results.  His ability to coach at the executive level is top notch!


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3Q – Self-Assessment for Prioritizing

How good are you at Prioritizing your daily work?

  1. I prioritize based on both Urgency and Importance of daily tasks.   Yes      No
  2. I link and align my daily priorities with the Business Plan priorities.   Yes       No
  3. I allow flextime (10% to 25%) in my day to deal with Urgent and Important priorities that arise.   Yes     No

 Would you like some help with this?

  • Check our blog topics and search for options.
  • Call and let’s discuss possibilities that are unique for you and your work preferences.



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The Winning Way


Successful people adhere to these Winning principals by having a clear VISION for their life, developing the COMPETENCE to achieve their vision, and exhibiting the PASSION they have in their pursuit of their vision.  It doesn’t matter if your passion is for your job, raising a family, your health, or participating in a sport.

The statement “they are just a BORN Winner” is a falsehood.  Each Winner worked hard and stuck to their VISION in order to develop into a Winner.  Pleasant PERSISTENCE, and at times endurance, maintained and sustained their journey.  Despite setbacks and failures they persist in their journey.  The most published books, the fastest time, the most followers, the most successful projects, are all success indicators we admire in Winners.

The Steve Jobs, Bill Gates, and Warren Buffett’s of the world worked to become successful in their respective fields.  They are admired as Winners within their industries.  And, they are not the only ones who are doing this today!

Look around at the people you work with.  There are peers on your team, people reporting to you, those in leadership positions, or participating in Board Room meetings who align with these principals.  You know them, you see them, and you can feel their passion for success.  Any of us can achieve success if we adhere to these four principles.

Celebrate with them when you see and hear others following these principles, and celebrate yourself when you align with them.


Need assistance with any one of them?  Call and let’s talk.



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